A: When an upgrade is available for the iPlanner, it will usually be announced through the Apple App store under Updates. It is highly recommended to finish and synchronize all calls, before installing a new update. Agnitio tests each new version extensively, but to minimize any risks, and reduce update complexity, finalizing all calls before taking the new update is encouraged.
If you are experiencing problems with the update, delete the App and re-download it from the App Store, making sure you have the latest iOS on your iPad for optimal use. If you are still having problems, you are welcome to contact our Support Desk.