A: Sometimes things just do not work despite all attempts to fix it. Perhaps your presentations are incomplete, calls are stuck, or you can't open the App at all for some unexplained reason. Before following the steps below, contact Agnitio Support who might be able to help, as we are aware of current and older issues that can occur with our application.
Unfortunately the only way to solve this is to reset the iPlanner App. All presentations and call data will be erased, so please remember to sync calls that have been carried out. This method is a last resort aside from simply just deleting the App and re-installing it.
To reset simply go to the Settings on the iPad -> Choose iPlanner -> press "Reset all Data".
Next time you start the App, it will reset all the data and it will be as if you have a freshly installed app on your iPad.